When force is necessary...

Over the last few weeks the club has established itself as the upscale nightlife hot spot in town.  It has been attracting growing crowds seeking a dance party and live music in the upstairs bar has been attracting an older crowd as well.  With these increasing crowds and multiplying attendance, weekends have become very hectic and it is an every day occurrence that someone gets too crazy and impulsively does something stupid.

That being said, it is also a frequent occurrence that a bar patron will make a complete ass of themselves and have to be handled with force.  The other night an individual was on the verge of visibly being drunk, but not necessarily disorderly.  We gave him a warning and told him any signs of jackass behavior and he was out, he seemed to understand, apologized for his actions and went on his way.  Later that night the guy was buying some shots, in the full throw of the party around 1 am, at the main bar.  The club again had a capacity crowd present and was a very busy place, and the bartenders were doing their best to make quality drinks quickly for all people craving their alcohol.

This individual received his shots in glass cups, and to his distaste, a small piece of ice from the mixer had slipped through while pouring and was now in his drink.  Now recall that we had already warned this particular individual for being rather drunk earlier in the night, and it was more than an hour later, he was set to lose it.  The individual yelled at the bartender "There is ice in my shot!"

The bartender looked at the man, angered by how busy it was and the small piece of ice that was being complained about and told him that he would pour him new shots if he wanted, trying to dispel the situation quickly.  The drunken patron was not satisfied with this answer and after a moment of dazed consideration lifted both glasses and chucked them at the bartender, shattering glass everywhere at a packed bar.  We jumped on him, there was no kind 'ask him to leave' this guy had just broken two glass cups, potentially hurting people and getting glass in two ice tubs under the bar, which then had to be dumped and refilled with ice before any more drinks could be sold using ice out of them.

To make it simple, we straight up threw this guy out, there was no polite "sir we have to ask you to leave" I grabbed him, put him in an arm bar, forced him down the stairs and threw him out.  This is the cause for rule number 4; Sometimes force is the answer. Although I try to make it my policy while dealing with drunk people that kindness kills, sometimes it is necessary to forcefully remove an individual, and when they act this drastically, there is no alternative to throwing him out to simply remove the problem.  This gentleman has since been banned for life and for any person who commits any action of similar severity, the same outcome will most definitely ensue.